Thursday, September 3

What to try if Elluminate! won't load or keeps crashing on your newer Mac...

I experienced problems with Elive while in Koyuk for the recent job fair. Macs running OS X 10.4.X and Java 11.X were not affected. However, newer Macs on OS X 10.5.X and Java 12.X needed reordering of Java options. Here's how to do it:
1. Open the Mac's Hard Disk
a. Open the Applications folder
b. Open the Utilities folder
2. Open Java Preferences
a. Click on General
b. Click and drag Java SE 6 to the top of each of the lists
* If Java SE 6 is not available, it might be necessary to move J2SE 1.4.2 to the top. Early releases of J2SE 5.0 in Mac OS X 10.5 cause some issues with E-Live features; E-Live would load but wouldn't have all the features. Moving J2SE 1.4.2 is a workaround to running Software Update to get everything fully up to date; once everything is up to date, Java SE 6 can be moved to the top.

The University's OIT department talked me through the process and it worked for me. [My Mac worked with the following order: Java SE 6, then SE 5-32 bit, then SE 5-64 bit, then 1.4.2] I hope this helps, if would like to check your systems requirements before classes begin please go through our GOLD process.